Please note that we are debt collectors, and the purpose of this page is to facilitate our collection of unpaid taxes or user fees.

FREQUENTLY ASKED QUESTIONS

Below is a list of Frequently Asked Questions. If you have a question that is not answered below, please contact our office Monday through Friday, 8:00 am until 5:00 pm at 866-211-9466.

Can I make a payment online?
Is there a fee for paying online?
If I am mailing payment, where should I send my payment?
Can I make a payment over the phone?
Where is my Portnoff Law Associates file number located?
Can I make a payment in person?
Can I pay in cash?
Can I check my balance online?
If I arrange a payment plan, will I be receiving a monthly bill/statement?
Is a claim being collected by Portnoff Law Associates going to affect my credit?
Can you send me a copy of the original bill?
Can I make a payment online?

Yes. Click the below button.

Is there a fee for paying online?

This depends on whether it is an ACH payment or a credit card/debit card payment.

ACH Payment

Portnoff Law Associates does not charge a fee for online payments if you are paying via ACH. You should check with your banking institution to see if they charge a fee.

Credit Card/Debit Card

Certain municipalities have adopted legislation that enables Portnoff Law Associates to offer online payment for credit cards and debit cards through ACI Payments, Inc. ACI Payments charges a convenience fee for this service that will be an additional charge to the payee. When using a credit card, ACI Payments charges 3.25% of the payment amount, with a minimum fee of $5.23. When using a debit card, ACI Payments charges 1.32% of the payment amount, with a minimum fee of $1.32. Neither Portnoff Law Associates, nor the municipalities, school districts, or municipal authorities that it represents, receives any part of these fees.

If I am mailing payment, where should I send my payment?

Checks should be made payable to “Portnoff Law Associates, Ltd.” and mailed to: Portnoff Law Associates, Ltd., P.O. Box 3020, Norristown, PA 19404-3020.  Please put your account number in the memo line on your check.

Payment sent via UPS, FedEx, etc. should be sent to our physical address at: 2700 Horizon Drive, Suite 100, King of Prussia, PA 19406, Telephone: 1-866-211-9466.

Can I make a payment over the phone?

No.  Portnoff Law Associates does not accept payments by phone.  To make a payment online, please click here or send your payment via mail as directed by the above FAQ.

Where is my Portnoff Law Associates file number located?

Your file number is found on the top or bottom left hand corner of correspondence from us and begins with two digits, followed by five digits. There may be additional digits or dashes beyond that, but your file number is the beginning seven digits. (i.e., 20-98765)

Can I make a payment in person?
King of Prussia Office, 2700 Horizon Drive, Suite 100, King of Prussia, PA 19406

  • Portnoff Law Associates provides a payment drop box at our King of Prussia office. The payment drop box is available Monday through Friday, 7:00 a.m. to 7:00 p.m.  At this time, we are not taking in-person payments in King of Prussia.

Allentown Office, 1030 West Walnut Street, Allentown, PA 18102

  • In-person payments are accepted at our Allentown office Monday through Friday between 8:00 a.m. and 4:00 p.m.
Can I pay in cash?

Please do not send cash to pay your bill as a security precaution.  We will accept payments in cash if paying in person and you must pay the exact amount due, as we cannot make change.

Can I check my balance online?

Portnoff Law Associates provides online access for property owners to check their unpaid balances in our claims database located at the Balance Inquiry link below. Options to print and create PDF versions of balances are available.

If I arrange a payment plan, will I be receiving a monthly bill/statement?

Portnoff Law Associates does not send out monthly reminders. It is the responsibility of the property owner to make monthly payments pursuant to their plan. There are apps that you can download to help remind you of the due dates of any agreed upon payments.

Is a claim being collected by Portnoff Law Associates going to affect my credit?

Portnoff Law Associates does not report to credit agencies. If a lien is filed, it becomes public record and court documents can be researched when applying for credit. After the balance is paid in full, the lien will be marked as satisfied.

Can you send me a copy of the original bill?

PLA does not have copies of the original bills. We can provide the approximate date that a bill was mailed.