HIRING PORTNOFF

Improved Collection Rates. Fairness. Transparency. Respect. Uniform Treatment.

Portnoff Law Associates represents a diverse range of municipal governments throughout the Commonwealth of Pennsylvania, from large urban cities and school districts to small rural municipalities. Portnoff Law Associates utilizes Pennsylvania law that permits the costs of collection, including the fair and reasonable attorneys’ fees, to be assessed against the delinquent property owner. Passing these costs on to the delinquent property owner relieves the municipality of the burden of the expense of collection and provides an incentive for property owners to pay their bills on time, resulting in increased current collections.

We start from the premise that most people want to resolve their delinquencies, and work with property owners who wish to enter into payment plans. We administer hardship programs for those property owners with legitimate financial hardship. Our office handles all telephone calls, payment arrangements, bookkeeping, and reporting, saving our clients’ time and reducing their overhead expense.

We would welcome the opportunity to meet with you to discuss the benefits of our services. For more information, please click here or call 866-211-9466.

THE PORTNOFF REPORTER

Portnoff Law Associates, Ltd. publishes a semi-annual newsletter directed to professional managers at Pennsylvania school districts, municipalities, and municipal authorities.

The Portnoff Reporter Spring 2017
The Portnoff Reporter Winter 2017
The Portnoff Reporter Fall 2016
 The Portnoff Reporter Spring 2016
 The Portnoff Reporter Winter 2016
 The Portnoff Reporter Fall 2015
The Portnoff Reporter Summer 2015
The Portnoff Reporter Winter 2015
The Portnoff Reporter Fall 2014
The Portnoff Reporter Spring 2014

TESTIMONIALS

Portnoff Law Associates frequently receives thank you notes from property owners and compliments from clients who appreciate the professional manner in which they were treated during the collection process.  Following are excerpts from some of the recent notes we have received:

Please extend our utmost gratitude for the work Portnoff has done for the Borough of Bath. We are blessed to have an organization, such as Portnoff, on board to help us with municipal claims. For a long time prior to Portnoff, it was not that way and Borough finances suffered as a result. Thank you and Portnoff Law Associates for a tremendous job well done.
Bradford T. Flynn, Borough ManagerBorough of Bath
The Luzerne County Flood Protection Authority is tasked with the maintenance and operation of the 16-mile Wyoming Valley Flood Risk Management Project along the Susquehanna River near Wilkes-Barre, Pennsylvania. The Authority’s sole source of revenue to fund our operations is through an annual levee fee that is imposed on residential, commercial, industrial and tax-exempt properties that are served by our flood protection system. The levee fee has been in place since 2009 and last year, upon review of the external collection efforts, we became alarmed by the high amount of delinquencies since the fee originated.
In June 2016, the Authority Board approved the execution of an agreement with Portnoff Law Associates, Ltd. for the collection of these outstanding levee fees. Portnoff Law Associates immediately got to work on behalf of the Authority in notifying all known property owners who had delinquent levee fee accounts. In a short period of time, Portnoff has collected nearly a fifth of the outstanding levee fees and deposited the funds into an Authority account. We feel that this is an incredible effort and helps support our public safety mission.
We are extremely pleased with the efforts of Portnoff Law Associates on behalf of our delinquency collections. As the Executive Director of the Authority, I would not hesitate in recommending the services of Portnoff Law Associates to any other authority in the Commonwealth for their municipal collection needs. Thank you!
Christopher J. Belleman, P.E., CFM, Executive DirectorLuzerne County Flood Protection Authority
Diane,
…….I think Portnoff is doing a great job in collecting our delinquencies and I’ll be sending more to you about this time in May……
Anita FerenzWest Bradford Twp Municipal Authority
I would like to take this time to congratulate all the people that I am in contact with at Portnoff and all of those I did not have the pleasure of working with. I just received the Portnoff Reporter and read the article from the North Pocono School District. Portnoff works hard for all of their clients. I do collections for a water & wastewater company. We have been with Portnoff since 2012. Everyone at Portnoff that I have been in contact with has treated our company with the utmost professional service, answering all questions that were asked, advising our office of the different options we can pursue & letting us decide what option we feel is best for each account. We plan on working with Portnoff for a long time. This year we have entered into a 7 year agreement with them for our 3rd party collection. Looking forward to working with Portnoff in the year to come. It has been a pleasure. Keep up the good work and Congratulations to all of you at Portnoff.
Tina Williams, SCMA CollectionsSchuylkill County Municipal Authority
I just read your article in the September 2015 edition of PASBO regarding the collection of delinquent real estate taxes. The article was excellent and I hope more school districts take the initiative to use the Municipal Claims and Tax Liens Act and the services of an outside collection agency to improve their collections and ultimately lower delinquency rates. I know from personal experience with Portnoff Law Associates that our move to your firm in 2005 has improved collections, reduced delinquencies and saved the taxpayers of the North Pocono School District millions of dollars by keeping our millage rates lower than would be if we continued using the county to collect delinquent real estate taxes.
Dennis Cawley, Business ManagerNorth Pocono School District
Portnoff has done wonders for our collection process! Our township processes trash billings annually. At the end of the year, all outstanding accounts are sent to Portnoff. Instead of us sporadically throughout the year trying to chase down people for old monies due, we now just turn our list over to Portnoff and I know I can pretty much check it off of my to do list because they are always on top of things. They are easy to work with and timely. Their attorneys are quick, prompt and knowledgeable. Their collections letters are easy to follow and are clear. They treat our collections like it was their own money they were trying to collect. And this makes all the difference.
Pani Martin, Township Treasurer/Office ManagerEast Fallowfield Township
Today I had the double pleasure of confirming that the 2012 back taxes for (property address), Salisbury Township School and Real Estate Taxes were paid in full and speaking with Venus, your representative who answered my call.
Venus was pleasant, competent and so very helpful. I particularly appreciated how she anticipated questions about the lien on the house and a paid-in-full statement.
It’s embarrassing to get behind in one’s taxes. Venus treated me with dignity and the situation sensitively.
There is still another year of back taxes to pay off. Because Venus was so pleasant, I wouldn’t hesitate to call if I needed more information than your website.
I congratulate you on having a great representative like Venus.
A property owner from Salisbury Township, PA
I called your office today to access my information and make a payment on a late tax bill.
Dachi was the person who handled my call, and I wanted you to know how much I appreciated the kind and professional way she talked to me and answered my questions. I am in customer service myself and know how important it is to make the client/customer feel respected, and I just wanted to pass along my opinion that Dachi is excellent at her job.
A property owner from City of Washington, PA
Thanks so much! I can certainly say that Portnoff is by far the easiest/friendliest of all the delinquent collectors we work with!
A settlement company from Bridgewater, PA
Thanks … you guys are doing a great job for us and we really appreciate it!
A title insurance company from Reading, PA
+ From our clients
Please extend our utmost gratitude for the work Portnoff has done for the Borough of Bath. We are blessed to have an organization, such as Portnoff, on board to help us with municipal claims. For a long time prior to Portnoff, it was not that way and Borough finances suffered as a result. Thank you and Portnoff Law Associates for a tremendous job well done.
Bradford T. Flynn, Borough ManagerBorough of Bath
The Luzerne County Flood Protection Authority is tasked with the maintenance and operation of the 16-mile Wyoming Valley Flood Risk Management Project along the Susquehanna River near Wilkes-Barre, Pennsylvania. The Authority’s sole source of revenue to fund our operations is through an annual levee fee that is imposed on residential, commercial, industrial and tax-exempt properties that are served by our flood protection system. The levee fee has been in place since 2009 and last year, upon review of the external collection efforts, we became alarmed by the high amount of delinquencies since the fee originated.
In June 2016, the Authority Board approved the execution of an agreement with Portnoff Law Associates, Ltd. for the collection of these outstanding levee fees. Portnoff Law Associates immediately got to work on behalf of the Authority in notifying all known property owners who had delinquent levee fee accounts. In a short period of time, Portnoff has collected nearly a fifth of the outstanding levee fees and deposited the funds into an Authority account. We feel that this is an incredible effort and helps support our public safety mission.
We are extremely pleased with the efforts of Portnoff Law Associates on behalf of our delinquency collections. As the Executive Director of the Authority, I would not hesitate in recommending the services of Portnoff Law Associates to any other authority in the Commonwealth for their municipal collection needs. Thank you!
Christopher J. Belleman, P.E., CFM, Executive DirectorLuzerne County Flood Protection Authority
Diane,
…….I think Portnoff is doing a great job in collecting our delinquencies and I’ll be sending more to you about this time in May……
Anita FerenzWest Bradford Twp Municipal Authority
I would like to take this time to congratulate all the people that I am in contact with at Portnoff and all of those I did not have the pleasure of working with. I just received the Portnoff Reporter and read the article from the North Pocono School District. Portnoff works hard for all of their clients. I do collections for a water & wastewater company. We have been with Portnoff since 2012. Everyone at Portnoff that I have been in contact with has treated our company with the utmost professional service, answering all questions that were asked, advising our office of the different options we can pursue & letting us decide what option we feel is best for each account. We plan on working with Portnoff for a long time. This year we have entered into a 7 year agreement with them for our 3rd party collection. Looking forward to working with Portnoff in the year to come. It has been a pleasure. Keep up the good work and Congratulations to all of you at Portnoff.
Tina Williams, SCMA CollectionsSchuylkill County Municipal Authority
I just read your article in the September 2015 edition of PASBO regarding the collection of delinquent real estate taxes. The article was excellent and I hope more school districts take the initiative to use the Municipal Claims and Tax Liens Act and the services of an outside collection agency to improve their collections and ultimately lower delinquency rates. I know from personal experience with Portnoff Law Associates that our move to your firm in 2005 has improved collections, reduced delinquencies and saved the taxpayers of the North Pocono School District millions of dollars by keeping our millage rates lower than would be if we continued using the county to collect delinquent real estate taxes.
Dennis Cawley, Business ManagerNorth Pocono School District
Portnoff has done wonders for our collection process! Our township processes trash billings annually. At the end of the year, all outstanding accounts are sent to Portnoff. Instead of us sporadically throughout the year trying to chase down people for old monies due, we now just turn our list over to Portnoff and I know I can pretty much check it off of my to do list because they are always on top of things. They are easy to work with and timely. Their attorneys are quick, prompt and knowledgeable. Their collections letters are easy to follow and are clear. They treat our collections like it was their own money they were trying to collect. And this makes all the difference.
Pani Martin, Township Treasurer/Office ManagerEast Fallowfield Township
+ From property owners
Today I had the double pleasure of confirming that the 2012 back taxes for (property address), Salisbury Township School and Real Estate Taxes were paid in full and speaking with Venus, your representative who answered my call.
Venus was pleasant, competent and so very helpful. I particularly appreciated how she anticipated questions about the lien on the house and a paid-in-full statement.
It’s embarrassing to get behind in one’s taxes. Venus treated me with dignity and the situation sensitively.
There is still another year of back taxes to pay off. Because Venus was so pleasant, I wouldn’t hesitate to call if I needed more information than your website.
I congratulate you on having a great representative like Venus.
A property owner from Salisbury Township, PA
I called your office today to access my information and make a payment on a late tax bill.
Dachi was the person who handled my call, and I wanted you to know how much I appreciated the kind and professional way she talked to me and answered my questions. I am in customer service myself and know how important it is to make the client/customer feel respected, and I just wanted to pass along my opinion that Dachi is excellent at her job.
A property owner from City of Washington, PA
+ From others
Thanks so much! I can certainly say that Portnoff is by far the easiest/friendliest of all the delinquent collectors we work with!
A settlement company from Bridgewater, PA
Thanks … you guys are doing a great job for us and we really appreciate it!
A title insurance company from Reading, PA